
open government, by flickr user opensourceway
Since 2005, the State Library and State Archives have partnered to capture, or “harvest,” North Carolina state government web sites through a fantastic service: Archive-It. Today, citizens of North Carolina (indeed, users anywhere) can browse through those sites going back to 1996 through our North Carolina State Government Web Site Archive & Access Program (WSAAP). This program is one of the most robust and longest running in the nation (we’re pretty proud of it).
With the rise of government’s use of social media, we took our responsibility to collect the record of government seriously and expanded our harvesting to include sites like flickr, Twitter, YouTube, Facebook. Blogs are in there, too. Recently, we’re excited to announce that we’ve expanded our program through a North Carolina company called ArchiveSocial.

An example of an interaction on Facebook, captured by ArchiveSocial
If you think about it, social media sites are a lot more interactive than your typical website. They give government employees and the public a chance for one-on-one, even realtime interactions. Because the technology can vary from site to site, we added ArchiveSocial to our toolset to help us capture even more information, so you know that the archive you’re looking at is the same information that we got in the beginning.
Some folks have questioned the need to archive social media – most famously following the Library of Congress’ efforts to archive Twitter. But we believe that social media has allowed average users to approach officials faster and more frankly than ever before, and that’s something we want future North Carolinians to be able to study and see.
Right now, our ArchiveSocial data is in BETA – only a few accounts have been added. Please try it out and let us know what you think. We’ve gotten great feedback so far, and will be adding more in the months to come. You can also check our WSAAP for more social media going back to 2009.
What do you think about archiving social media in government?